Use case · Private RAG for documents

Chat with your company documents.

Your team already knows the answer. It’s just trapped in a PDF somewhere — the 2023 policy file, the support thread nobody can find, the Drive folder named “NEW STUFF (final) v3.” Ragbee turns that mess into a private, grounded knowledge layer your team can actually ask questions of.

How it works

1. Add your documents Upload PDFs and files, ingest URLs, or connect cloud folders. Everything is indexed into a private, tenant-aware workspace.
2. Ask real questions “How many PTO days carry over?” “What’s the process for a damaged-shipment claim?” Semantic search pulls the right passages — not loose guesses.
3. Get answers with receipts Responses are scoped to your workspace and tied to real source material, so you can check where an answer came from instead of trusting a hallucination.
4. Deliver it anywhere The same knowledge base powers dashboard chat, support inboxes, Zoom, Telegram, Discord, chatbots — even a voice agent on a phone line.

Why not just paste it into ChatGPT?

That’s the real question, so let’s answer it straight.

Your documents shouldn’t leave your control Ragbee is built for private workspaces with tenant isolation — not public toy demos.
Generic chat doesn’t know your policies Retrieval scoped to your workspace means answers come from your documents, not a general model’s plausible-sounding guesses.
A chat window isn’t operations Support inboxes, shipping workflows, voice agents, and connectors live alongside retrieval — one source of truth for humans, bots, and phone agents.

What teams use it for

Internal policy & HR questions Handbooks, PTO policies, procedures — answered from the actual document.
Customer support A bot trained on your real knowledge base, answering in your support inbox and channels.
Onboarding New hires ask questions instead of interrupting the one person who knows.
Operations & payroll teams Shipping rules, claims processes, and workflows — searchable by the people who execute them, with voice agents that verify employees before touching sensitive data.

Grounded, not guessing

Most “chat with documents” demos are a chat widget bolted onto a file upload. Ragbee takes the opposite approach: retrieval is scoped to the current workspace, answers are rooted in the current documents, and delivery — chat, bots, voice — all draws from the same source of truth. If the answer isn’t in your documents, you’ll know.

Frequently asked questions

Is my data private? Yes — Ragbee is tenant-aware with private storage per workspace. Your documents are scoped to your workspace, not shared across tenants.
What file types can I chat with? Upload files, ingest URLs, and sync cloud folders; Ragbee extracts, indexes, and makes them semantically searchable.
Can it answer on our support channels? Yes — the same knowledge base powers support mailboxes, chatbots, Zoom/Telegram/Discord, and voice agents.
Does it cite sources? Answers are grounded in workspace documents tied to real source material, so you can verify where an answer came from.

Start free

1 workspace, 25 documents, and 100 queries a month — free, no credit card. Upgrade when your team stops asking each other where things are.