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Privacy Policy

Effective Date: May 30, 2026

Docstore provides document, knowledge, and support communication services for organizations and their authorized users. This Privacy Policy explains how information may be collected, used, and protected when the service is used, including employee support communications delivered by SMS or phone.

Information We Collect

How Information Is Used

SMS and Phone Communications

If you contact an organization using a support number powered by Docstore, your messages and related contact information may be processed to provide support and service-related assistance. These communications are not used for promotional marketing unless separately disclosed and consented to.

Message frequency varies based on your support interaction. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For help, reply HELP where supported or contact the organization directly.

Sharing of Information

Information may be shared with:

Docstore does not sell personal information.

Data Retention

Information may be retained as long as reasonably needed to provide services, maintain support and business records, comply with legal obligations, resolve disputes, and enforce agreements.

Data Security

Reasonable administrative, technical, and organizational safeguards are used to protect information. No method of transmission or storage is completely secure.

Your Choices

Third-Party Services

The service may rely on third-party providers, including telecommunications, infrastructure, cloud storage, and AI providers. Their services may involve separate terms and privacy practices.

Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised effective date.

Contact

For privacy questions, contact: privacy@oddsmith.net